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Writer's picturePushkar Nandgaonkar

Customer Reviews Topic Modeling - Natural Language Processing Online Training Course

Course Description:

This course is designed for individuals who are interested in learning how to extract meaningful insights from customer reviews using topic modeling techniques in Natural Language Processing. Participants will learn the theoretical foundations of topic modeling and apply them to real-world use cases involving customer reviews from various domains.



What is Customer Reviews Topic Modeling?

Customer reviews topic modeling is a technique used in natural language processing (NLP) to identify the most important topics and themes that are discussed in customer reviews. It involves analyzing large volumes of text data to extract the most frequent and meaningful terms and phrases used by customers, and grouping them into clusters based on their similarity. This helps businesses to gain insights into the opinions, preferences, and needs of their customers, and make data-driven decisions to improve their products and services.


Why should you learn this course "Customer Reviews topic modelling?

Learning Customer Reviews Topic Modeling can be beneficial for several reasons. Firstly, it helps in understanding customers' sentiments and opinions towards a product or service, which can be used to improve the customer experience and make data-driven decisions. Secondly, it provides insights into the customer's needs and preferences, which can help in developing targeted marketing strategies. Thirdly, it can aid in identifying areas of improvement and areas of strength for a product or service, which can be used to improve customer satisfaction and loyalty. Finally, it provides a skill set that is in high demand in the job market, especially in the field of data analytics and natural language processing.

Course Objectives:

  • Understand the principles of Natural Language Processing and topic modeling

  • Learn how to preprocess customer reviews data to prepare it for analysis

  • Learn how to apply unsupervised learning algorithms to extract topics from customer reviews data

  • Understand how to evaluate and interpret the results of topic modeling

  • Gain hands-on experience with topic modeling using open-source tools such as Python and Gensim

  • Understand how to apply topic modeling techniques to various domains such as e-commerce, hospitality, and healthcare

Course Outline:

Introduction to Natural Language Processing and Topic Modeling

  • What is Natural Language Processing?

  • Introduction to topic modeling

  • Types of topic models

Preprocessing Customer Reviews Data

  • Text data cleaning

  • Text normalization

  • Stopword removal

  • Part-of-speech tagging

Topic Modeling Algorithms

  • Latent Dirichlet Allocation (LDA)

  • Probabilistic Latent Semantic Analysis (PLSA)

  • Non-negative Matrix Factorization (NMF)

Evaluation and Interpretation of Topic Models

  • Evaluation metrics

  • Interpretation of topic models

Hands-on Experience with Topic Modeling

  • Installing and using Python and Gensim

  • Preprocessing customer reviews data

  • Building and evaluating topic models

  • Interpreting the results of topic modeling

Applications of Topic Modeling in Various Domains

  • E-commerce

  • Hospitality

  • Healthcare

Prerequisites:

  • Basic knowledge of Python programming language

  • Basic knowledge of machine learning concepts


How can Codersarts help in this project?

  1. Consultation: Codersarts can provide expert consultation on your project and offer guidance on best practices for preprocessing text data, model selection, and deployment.

  2. Custom Development: Codersarts can develop custom software solutions for your project, including data preprocessing tools, feature extraction scripts, and machine learning models for toxic comment classification.

  3. Code Review: Codersarts can review your code and offer suggestions for improving efficiency, scalability, and maintainability.

  4. Training: Codersarts can provide online training courses on natural language processing and machine learning to help you and your team develop the skills you need for your project.


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